2008/2009 Tariff

Our rates range from £25.00 to £39.50 per person per night (pppn), depending upon room type and low or high season and includes a Full Scottish Breakfast.
Please note single occupancy of a double/twin room when available will incur an additional supplement - please enquire.

ALL RATES ARE FOR BED & BREAKFAST  - 1 to 3 nights - Discounts on 4 Nights or more.

ROOM ONLY RATES AVAILABLE FROM £20.00 pppn (Low Season Only)

* Reductions for Children available sharing parents room

ALL ABOVE RATES PER PERSON PER NIGHT

SINGLE OCCUPANCY OF A DOUBLE ROOM - PLEASE ENQUIRE

WEEKLY DISCOUNTED RATES AVAILABLE - PLEASE ENQUIRE.

'LAST MINUTE' DISCOUNTS AVAILABLE ON ABOVE RATES

From time to time we shall be offering out of season Short Breaks, some of which will be
specially 'themed based' for golfers, music fans etc. - please enquire for details or keep checking the website.

If booking through the Tourist Board (VisitScotland) please be aware that they retain 10% of the full cost of accommodation as a deposit.
Therefore, the rates quoted by the Tourist Board/VisitScotland are 10% higher than those shown above if booking direct with Viewbank House.

DON'T FORGET......WE ARE ONE OF ONLY A FEW PROVIDERS ON ARRAN THAT IS

 OPEN ALL YEAR !

Viewbank House 

Our Booking Terms & Conditions

Please e-mail, phone or fax for booking enquiries and availability.

1. Bookings

We advise you to book as early as possible during our busy periods - all weekends - Bank holidays and the main

season to guarantee availability, and to avoid disappointment.

We will do our best to reply within 24 hours.

• We will hold a provisional booking for a 10 day period, after which we will assume it is no longer required.

• All advance bookings and reservations normally require a deposit equivalent to the cost of one nights stay.

• We will confirm your booking in writing either by letter or e-mail on receipt of your deposit.

• We request that all advanced ONE NIGHT bookings must be paid in full prior to arrival.

• During July & August, and Bank holidays there is normally a requirement for a minimum of 2 nights stays,

  however, please ask for availability of single night stays, as we will be happy to accommodate you if at all possible.

• For all party bookings over 6 people or 4 rooms full payment is due 8 weeks prior to arrival.

• We do not accept 'same sex' parties of 8 people or more - strictly no 'hen' or 'stag' parties.

• We are happy to accept payment made by the following methods; CASH (GBpounds Sterling), Personal UK Cheques, Postal Order, or Sterling

  Travellers Cheques. For your information the island has a wide range of banking and cash facilities.

 2. Cancellations.

• In all circumstances deposits are non-refundable - no exceptions, unless retained to re-book at a future date.

• Should you wish to cancel your booking we require notice by 2pm FIVE (5) days prior to the date of your arrival.

• If a cancellation is made at less than 5 days notice prior to the date of arrival, the guests are liable for the remainder of the total booking cost, 

  unless the room/s can be re-let.

• If guests wish to depart early when booked for longer - the same cancellation policy will apply. There may be exceptions for special circumstances.

• We reserve the right to cancel or terminate any booking where deemed necessary through unacceptable behaviour, actions likely to endanger others,

  or where in our opinion the booking may prejudice the reputation of Viewbank Guest House. In all such circumstances any outstanding amounts must

  be settled and no refunds will be made.

• We cannot take any responsibility for any loss caused by factors which we cannot control, such as disruption to timetables and ferry cancellations.

We would like to respectfully remind our guests that a booking or reservation made verbally or in writing constitutes a legally binding contract in Scottish Law

between both parties, namely the accommodation provider and the customer.

*** Should you be overly concerned about the possibility of cancellation you are advised to take out suitable Travel Insurance. ***

3.  Checking In and Out Times.

•  Our check-in time is normally from 4pm onwards, however should you wish to drop off your luggage before 12 noon you are most welcome to do so.

•  We would be grateful if you could let us know your approximate time of arrival in accordance with the ferry times.

•  Our Latest check in time is 8pm (Fridays: 10pm on last boat)

•  Guests are requested to vacate rooms on day of departure before 10am. An extended checkout may be acceptable by prior arrangement only.

4.  Damages

•  In the rare event of any damage occurring either by negligence or by the deliberate actions of a guest, which directly or indirectly causes loss to the Guest

   House, the guest agrees to indemnify all such losses, and that this forms part of the agreement at the time of booking. Losses may include lost income through

   inability to re-let the room, specialist expenses and repairs, purchase and carriage of replacement parts, and sourcing of alternative accommodation as

   required.

5.  Lost Keys

• Lost keys will incur a £50.00 charge to cover cost of replacement key, personalised key fob, locks (for Security Locks, or where main door key is

  also lost and house security is compromised), and for disruption, inconvenience or loss of business due to delay in obtaining new keys. Amount will be fully

  refundable if later found.

6.  Car Parking

•    We have full Off Road parking for 10 cars  -  Cars parked at owners risk.

7.  Pets

•  Although we appreciate our animal friends in the interest of hygiene and consideration for our other guests pets are not allowed at Viewbank - Sorry!

8.   Alcohol Policy

•  Although we are not a licensed property, we do encourage guests to bring a drink in. However, we adopt a 'low alcohol' policy at Viewbank with only

   moderate drinking permitted on the premises. Our guests enjoy coming back to Viewbank House for it's peace, quiet and civilised ambience,

   and we hope that all our guests will appreciate this at all times. If arriving back late please keep noise to a minimum after 11pm - thank you!

   

9.   Smoking

•  In Accordance with Scottish Law Viewbank House is strictly a NON SMOKING establishment throughout it's premises and grounds.

   We adopt a 'zero-tolerence' policy for anyone suspected of smoking in bedrooms, and they will be asked to leave immediately and pay £50.00 towards 

   complete fumigation of the room and any potential loss of business due to the room being out of commission.

   

  

We reserve the right to make changes to our booking terms and conditions without prior notice.