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2010-2011 Tariff
Our rates
range from £30.00 to £39.50 per person per night (pppn), depending upon
room type and includes a Full Scottish Breakfast.
Please note single occupancy of a double/twin room when available will
incur an additional supplement - please enquire.
ALL RATES ARE FOR
BED & BREAKFAST - per person per night .
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April - September |
October |
November - March |
| ROOM TYPE |
per person per night |
| KING SIZE FOUR POSTER ROOM with
EN-SUITE facilities &
Sea Views |
£
35.00 |
£
32.50 |
£ 29.00 |
| SINGLE ROOM with
SHARED facilities
& Sea Views |
£
32.50 |
£
30.00 |
£ 28.00 |
| DOUBLE ROOM with
EN-SUITE facilities
& Sea Views |
£ 35.00 |
£ 32.50 |
£
25.00 |
| SINGLE ROOM
with SHARED facilities |
£ 30.00 |
£ 28.00 |
£
25.00 |
| DOUBLE STANDARD ROOM with
SHARED facilities |
£ 28.00 |
£ 26.50 |
£ 23.50 |
| TWIN ROOM with
EN-SUITE facilities
|
£ 32.50 |
£ 28.00 |
£ 25.00 |
| FAMILY/DOUBLE/TWIN ROOM with
EN-SUITE facilities |
£ 32.50 |
£ 30.00 |
£ 25.00 |
ALL ABOVE RATES PER PERSON PER NIGHT
SINGLE OCCUPANCY OF A DOUBLE ROOM -
PLEASE ENQUIRE
SPECIAL WEEKLY DISCOUNTED RATES AVAILABLE -
PLEASE ENQUIRE.
     
If booking
through the Tourist Board (VisitScotland) please be aware that they
retain 10% of the full cost of accommodation as a deposit.
Therefore, the rates quoted by the Tourist Board/VisitScotland are 10%
higher than those shown above if booking direct with Viewbank House.
DON'T FORGET......WE ARE
ONE OF ONLY A FEW PROVIDERS ON ARRAN THAT IS
OPEN ALL YEAR* !
* except Christmas &
New Year
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Viewbank House
Our
Booking Terms & Conditions
Please
e-mail,
phone or fax for booking enquiries and availability.
Once a booking has been
confirmed either verbally or in writing you agree to our terms and
conditions below
1.
Reservations
-
To secure and confirm a reservation, a Non-Refundable deposit, equal
to the value of the first nights stay, must be paid in advance by
personal cheque
(supported by cheque guarantee card), cash, postal order or
traveller’s cheque. Alternatively, most major credit and debit cards
are accepted,
but please note that a 3% surcharge is applied to all CREDIT card
transactions. We do not accept American Express.
-
We will hold a provisional booking for a period of 48 hours, after which
we will assume it is no longer required.
-
All advance bookings must be guaranteed with a valid credit or debit
card.
-
We will confirm your booking in writing either by letter or e-mail
on receipt of your deposit.
-
We request that all advanced ONE NIGHT bookings must be paid in full
prior to arrival.
-
During July & August, and Bank holidays there is normally a requirement for a minimum
of 2 nights stays,
however, please ask for
availability of single night stays, as we will be happy to accommodate
you if at all possible.
-
For all party bookings
over 6 people or 4 rooms full payment is due 8 weeks prior to
arrival.
-
We do not accept 'same
sex' parties of 8 people or more - strictly no 'hen' or 'stag'
parties.
-
We are happy to accept
payment made by the following methods; Cash (GBpounds Sterling or
Euros),
Personal UK Cheques, Postal Order, or Sterling
Travellers Cheques.
Credit* or Debit card, * Please Note 3% surcharge for all CREDIT
cards.
2.
Cancellations.
- In all circumstances deposits are non-refundable - no
exceptions, unless retained to re-book at a future date.
- Should you wish to cancel your booking we require notice by 2pm
FIVE (5) days prior to the date of your arrival.
-
If a
cancellation is made at less than 5 days notice prior to the date of
arrival, the guests are liable for the remainder of the total
booking cost,
unless the
room/s can be re-let. NO Shows will be charged in full.
-
A
Credit/Debit card will be taken at the time of booking to guarantee
your reservation. In the event of a cancelled booking this card will
be debited
with the appropriate cancellation charges. -
If guests wish to depart early when booked for longer - the same
cancellation policy will apply. There may be exceptions for special
circumstances.
-
We reserve
the right to cancel or terminate any booking where deemed necessary
through unacceptable behaviour, actions likely to endanger
others, or
where in our opinion the booking may prejudice the reputation of
Viewbank Guest House. In all such circumstances any outstanding
amounts must
be settled and no refunds will be made.
- We cannot take any responsibility for any loss caused by factors
which we cannot control, such as disruption to timetables and ferry
cancellations.
We would like to
respectfully remind our guests that a booking or reservation made
verbally or in writing constitutes a legally binding contract in
Scottish Law
between both parties, namely
the accommodation provider and the customer.
*** Should you be overly
concerned about the possibility of cancellation you are advised to take
out suitable Travel Insurance. ***
3.
Checking In and Out Times.
Our check-in time is
normally from 3pm onwards, however should you wish to
drop off your luggage before 12 noon you are most welcome to do so
by prior arrangement with Malcolm & Julie. The Guesthouse is
normally closed for new arrivals between 12.00pm and 3.00pm.
-
We would be grateful if
you could let us know your approximate time of arrival in accordance
with the ferry times.
-
Our
Latest check in time is 8pm (Fridays: 10pm on last boat)
-
Guests
are requested to vacate rooms on day of departure before 10am. An
extended checkout may be acceptable by prior arrangement only.
4.
Damages
-
In the rare event of
any damage occurring either by negligence or by the deliberate
actions of a guest, which directly or indirectly causes loss to the
Guest
House, the guest agrees
to indemnify all such losses, and that this forms part of the
agreement at the time of booking. Losses may include lost income
through
inability to re-let the
room, specialist expenses and repairs, purchase and carriage of
replacement parts, and sourcing of alternative accommodation as
required.
5. Lost Keys
-
Lost keys will incur a
£50.00 charge to cover cost of replacement key, personalised key
fob, locks (for Security Locks, or where main door key is
also lost and house
security is compromised), and for disruption, inconvenience or loss
of business due to delay in obtaining new keys. Amount will be fully
refundable if later found.
6.
Car Parking
7. Pets
8. Alcohol Policy
-
Although we are not a
licensed property, we do encourage guests to bring a drink in.
However, we adopt a 'low alcohol' policy at Viewbank with only
moderate drinking
permitted on the premises. Our guests enjoy coming back to
Viewbank House
for it's peace, quiet
and civilised ambience,
and we hope that all
our guests will appreciate this at all times. If arriving back late
please keep noise to a minimum after 11pm - thank you!
9. Smoking
-
In Accordance with
Scottish Law
Viewbank
House
is strictly a
NON SMOKING
establishment throughout it's premises and grounds.
We adopt a
'zero-tolerence' policy for anyone suspected
of smoking in bedrooms, and they will be asked to leave immediately and pay
£50.00 towards
complete
fumigation of the room and any potential loss of
business due to the room being out of commission.
We
reserve the right to make changes to our booking terms and conditions
without prior notice.
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